This is in response to Sean Gerlis’ vlog, “Bashing NAD, Good Idea?”
Translation: While I appreciate Sean’s comments, I want to remind Sean (and NAD) of the old adage, “The customer is always right.” It is typically used in reference to business, but the principle also applies to non-profit organizations. When a company produces a product, it is up to the customer to decide whether or not they want it. Suppose demand is low for this particular product. Should the company decide that the customer was entirely at fault for not buying their wonderful product? No. It is the responsibility of the company to find out why people are not buying their product.
NAD offers a product — advocacy for deaf people. If people are complaining, it means that their needs are not being met. NAD needs to ask why those people feel their needs are not being met, why people are not understanding NAD’s core mission. The organization needs to find out how to communicate better, to help change NAD’s reputation.
Pure and simple; ergo, your points were taken well.
As a longtime NAD member, I am proud to pay my annual membership even though I acknowledge that the NAD is not doing anything good like they did many years ago. They could have done better (I’m not saying they could have done more).
It does not mean I should drop my membership with the NAD. I’m still an active member of the NAD because I want to keep the NAD organization stay in existence. I just wait for one day when the NAD has new people on staff. They have the same CEO for so many years, for instance, and things have been too stagnation.
They made some trivial accomplishments though.
They miss many great opportunities to improve the quality life of our deaf community, for our deaf children and for our employment hiring practices and discrimination.
Many great deaf leaders like Jeff Rosen know this. I’d love to see Jeff Rosen become the next CEO of the NAD because he knows where he would stand for us culturally deaf people as well as for anyone else who strongly believes what’s the best for us culturally deaf people.
The AGB already takes care of what’s the best for other people with “hearing loss”. That’s fine, that’s not a problem. Every organization has their own mission.
The trouble with the NAD is they have been trying too hard to work out with the AGB. Hell with it. This is not like a football game where the opposition teams played tough and mean against each other during the game but they shake the hands to each other as “friends again” after the game. Hell with the AGB!!! The NAD must go on its own battle and focus on culturally deaf people only and our serious issues.
I nominate Jeff Rosen as the next NAD CEO.
Always NAD Member
That! Well Signed and texted! :)
Good Vlog, good tip!
well said!!!
Stupid people complain, smart people offer constructive criticism, geniuses offer their help. Who cares about stupid people. I care for those smart people and geniuses.
There is a difference if a ‘group’ is claiming to be a ‘member-led’ organisation and is nothing BUT a service providor who ignores those members, and indeed others who use their services because they AREN’T members despite dependent on them, and with no other options, that is a monoploy and one then used to abuse what it is set up for.. You have a ‘group’ that is doing things ”their way’ because it suits them, not you.
If you take the largest (So it is claimed), service providor for deaf and HoH in the uk (The RNID), then we see a group deliberatly discriminating against deaf involvment, sacking signing CEO’s who wanted that, and refusing to invest in providing access for deaf and HoH to that same group.. A group that has no deaf or HoH person on its’ executive, a group that hires from corporate sectors, excutives with no exprience what ever in deaf OR HoH issues and indeed failed in their lasy jobs, then it irks !
CUrrently we have two at the RNID< one is a failed politician and ex-exec of a cat and dog charity ! the other from a failed Railway company that was repsonsible for fatalities on the raliways and ignoring safety on their tracks, now sitting comfortably at the RNID raking in £100K salaries for keepingthe deaf out.
That is so perfect analogy! Exactly, that’s what the customers are always right as per se. NAD needs to be aware of Deaf’s needs to be met as necessary. I couldn’t speak for others but as for me, I don’t bash NAD at all however I brought up the unanswered questions to NAD’s attention. We deserve to know and learn what NAD’s plans and whatnot. If NAD stays silent, the volumes are more louder because it’s so obvious either they choose to ignore our “pleas” or cat got their tongues.
Thank you for bringing up your reason…..
InsaneMisha
Adreanaline, great vlog/blog – I agree with you. Well said.
I know this has nothing to do with your b/vlog, however I’d like to share this – it’s people like you who suggested NAD to do these following actions. The members of Deaf community are the ones came up with issues they felt NAD should be working on. In other words, NAD is actually addressing issues based on requests made by members.
Please check this webpage out: http://www.nad.org/about-us/priorities
You will notice there is about 4 different priorities include captions. The people have spoken. We, NAD are doing what people are asking us to do.
So, in order to respond your b/vlog: customers are always right. It’s them who are the ones steered NAD to address advocacy issues. Captions are one of them.
Again, great b/vlog.
-Sean